Help Topics



FAQ

What is Giftee Bids?

Giftee Bids is an auction site where you can bid on new fun products and get the chance to buy them at a lower cost than you would in your local stores. How much lower you ask? Up to 90% lower than the retail price. There are new Items being posted every day and auctions ending every minute.

How do I acquire bids?

To acquire bids, you can do so in several differents ways. One way to receive bids is by going to one of our Brick and Mortar stores, where you can get the opportunity to play fun social games to win even more bids. If there is not a store near you or you wish to not visit a store you can also purchase bids online from the convenience of your home.

What are bids good for?

Bids are good for the website, they can be used to win low cost prices for items that are offered on the Giftee Bid Site. If you win an auction you then get to decide if you would like to purchase that item for at the price that you won the auction at.

What’s the difference between Standard Bids and Giftee Bids?

Giftee bids - Can be acquired from making purchases at a brick and mortar store interacting with the social center games. These bids can also only be used on giftee auctions.

Standard bids - Are bids purchased online through the gifteebids.com website using your preferred paymethod. (They can also be gotten by converting points in the brick and mortar store, and can also be awarded as a free Giftee)

What are Giftees and how do you get them? How do the Giftee Giveaways work?

Giftees come in tiers, each tier will have different value in prizes. You can receive giftees by interacting with gifteebids.com and the brick and mortar store…

What’s ‘Mad Money Games’?

Mad Money games are free games that you get to play with the purchase of your bids. Within game play you get the chance to win more points in which you can convert them into more bids for GifteeBids.com. There is a mass collection and variety of games you can choose from where you can gain more giftee bids and convert your winning points into standard bids.

Can I play the games at home?

At this moment no you can not play the games at home, you must visit one of our brick and mortar stores to play and participate in the games and giftees. Click HERE to find a Store new you.

Can my Mad Money Prizes Points be Redeemed for cash?

Prize points from the Mad Money system are not redeemable for cash. As a customer you can convert your prize points into to Standard bids, which then can be used on Giftee Bids to bid on premium items.

What makes Mad Money and Giftee Bids legal from other systems?

Mad Money is a non-redeemable system, the main aspect to this store front is to create a social environment for people to go. Customers Purchase bid packs at the Point of sale from the host and then can participate in the fun free games that we offer, where they can have the chance to acquire more bids (Giftee or Standard Bids). They will also be able to interact with auctions from the location itself bidding against other customers that are in the room giving them the feel of being in a live auction.

How do I bid here?

To participate with the Site you need to first sign up and create an account with Giftee Bids. This can be done from going to a Brick and Mortar Store or visiting gifteebids.com. Once you accomplished that you then can make any kind of purchase for bid packages in the store or on the Site. After you have your bids find that next hot item that you desire and Bid away…

How does the AutoBidder work?

The "Autobidder" feature allows you to bid on an auction automatically. This action doesn’t take place till the auction gets to the end of it’s time.

I’ve Just won an Auction. What Now?

From here you need to go to My Account then click on Won Auctions. From there you will need to choose if you Accept or Deny the prize, Once you do that you can then pay for your prize using any of the listed processors

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Delivery Charges? What is my estimated delivery time on my product?

Shipping charges vary by auction and item.

What's makes Giftee Bids different from other Auction Websites?

Do I get my Bids back if I lose the auction?

Not all auctions you will get bids back, in some auctions you can receive half of your bids back.

When setting “auto bids”, can I go back in and cancel them before the auction ends?

Yes, if you go into My Account and under Auctions click on Autobidder you can remove or adjust your autobids.

What are avatars? And can I set up my own?

Avatars are characters that you can display as your profile picture. You can set your Avatar in My Account out of the mass variety of collected images we offer

How long will it take for me to receive my gift?

Depends on the choice of delivery you select.

If there is a mistake with my gift who do I call?

You can contact us through the help section under contact. There you will see a phone number and a section where you can send us a message.

What if I decide that I don't like my product when I receive it?

We do not accept the refund of items.

What if I feel like I won the auction, but it was given to someone else, who would I contact?

Our servers maintain auction data in real time and what they see on their screen is subject to a time delay from Internet Service Providers and the end results are guaranteed to be accurate.